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FAQ

Get In Touch!

Have a question about our hijabs, abayas or your order? We’re here to help. Contact Meena Essentials for product enquiries, order support and general questions across Ireland.

Do you ship across Ireland?

Yes, we deliver across Ireland.

We aim to make shopping easy for customers throughout Ireland, with delivery options available at checkout.

If you need help with your order or delivery, please email info@meenaessentials.com or message us on WhatsApp at +353 87 609 6507.

Yes, we also offer international shipping to selected locations.

Our current shipping rates are:

  • Ireland: Free delivery on orders over €50
  • Ireland: €6 delivery for orders under €50
  • Europe: €15 shipping
  • USA & Canada: €25 shipping

If you are ordering from outside these locations, please contact us first at info@meenaessentials.com or through our Contact Page.

For orders within Ireland:

  • Free delivery on orders over €50
  • €6 delivery charge on orders under €50

Your final shipping cost will be shown clearly at checkout before payment is completed.

Delivery times may vary depending on your location and courier service.

We aim to process and dispatch orders as quickly as possible, and most customers will receive their order within the estimated delivery timeframe 5 days.

Please note that delivery times may occasionally be affected by busy periods, public holidays, or courier delays.

If you need an update on your order, email us at info@meenaessentials.com or message us on WhatsApp at +353 87 609 6507.

How can I contact Meena Essentials?

You can contact us in any of the following ways:

We are based in Dublin.

Yes, returns are accepted within 14 days of receiving your order, provided the item is returned in the same condition as it was received.

To be eligible for a return, the item must be:

  • Unworn and unused
  • Free from stains, smells, smoke, perfume, or damage
  • Returned in the same state as purchased

If you would like to request a return, please contact us at info@meenaessentials.com or through our Contact Page before sending the item back.

If your return is approved, your refund will be processed back to your original payment method.

Please note:

  • The returned item must meet our return conditions
  • Shipping charges may not be refundable unless required by law
  • Refund processing times may vary depending on your payment provider

For help with a refund request, email info@meenaessentials.com.

If your order arrives damaged, faulty, or incorrect, please contact us as soon as possible.

To help us resolve the issue quickly, please include:

  • Your order number
  • A short explanation of the issue
  • Clear photos of the item

Please email us at info@meenaessentials.com or use our Contact Page.

If you need to cancel your order, please contact us as soon as possible.

If your order has not yet been processed or dispatched, we may be able to cancel it. However, once an order has already been shipped, cancellation may no longer be possible and the return process may apply instead.

For urgent order changes, we recommend messaging us on WhatsApp at +353 87 609 6507 as well as emailing info@meenaessentials.com.

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